UK Terms and Conditions
Goods supplied are subject to the following Terms and Conditions.
Acceptance of order is subject to the Mint's conditions of sale.
All orders are subject to availability.
Pobjoy Mint endeavours to deliver all goods within 28 working days of acceptance of your order. If an order has been dispatched and the courier was unable to deliver it to the address given it will be returned to the local post office and therefore it is the customer's responsibility to collect the items themselves.
We reserve the rights to change the packaging material used.
CuNi coins are dispatched in pouches. If you would like a presentation box for CuNi coins there is an additional charge of £5.
The Official Pobjoy Guarantee
The Pobjoy Mint hereby certifies that it will buy back from the original purchaser any coins or set of coins within 30 days of receipt for the full original price.
Should you wish to return your goods please notify us by email on firstname.lastname@example.org or by telephone on 01737 818182.
Prices excluding VAT
Please note all delivery to the EU will be charged VAT at 20% additionally.
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We will design and supply a complete range of custom-made coins, medals and associated Products.
It is our intent to continually improve the effectiveness and implementation of the Quality Management System and satisfy all applicable requirements relevant to the business.
The Company is totally committed to ensuring that Customers receive the quality of product and service to which they are entitled, and that these products comply with all relevant Standards, tolerances and specifications.
We will source and develop specialist equipment and use our skills to achieve security, growth and financial stability through a successful working partnership that satisfies the needs of our Customers.
Our Quality goals are to achieve total Customer satisfaction, to communicate clearly with our Customers, suppliers and fellow employees and to provide World class products and services.
To achieve this we will: