Privacy Policy & Cookies

Privacy Policy

Pobjoy Mint Website Privacy Statement

Pobjoy Mint knows that you care how information about you is used and as the internet continues to evolve, Pobjoy Mint is committed to respecting your privacy.

We do not store debit or credit card details.

Controllers of Personal Information

Any personal information provided to or gathered by is controlled by Pobjoy Mint Ltd, Millennia House, Kingswood Park, Bonsor Drive, Kingswood, Surrey, KT20 6AY, United Kingdom. Telephone: 01737 818181. Email:

Any personal information provided to or gathered by is controlled by Pobjoy Mint USA, PO Box 109, Rosemount, Minnesota 55068 United States of America. Telephone: 1-877-476-2569. Email:

Collection of Data

Personal Information

The information collected from our customers is collected through the order placing processes, participation in our online competitions, requests to be included in an email or other mailing lists or when an enquiry is made.  

The information is used to enable us to deliver a high level of customer service in regards to the handling of orders, delivery of products and services, process of payments and general communication with you and the up-dating of our records. If you do not want us to contact you, you can choose to 'opt-out' within your account using the 'contact preferences' section and Pobjoy Mint will endeavour to respect your wishes. You can also inform us via email, post or phone on the above contact details. You will need to be 'opt-in' in order to receive communications from us for marketing purposes, we do not automatically sign you in.


From time to time, Pobjoy Mint may contact customers via email should they have provided their email addresses and have 'opt-in' within their registered account using the 'contact preferences' section. These emails may contain information on new products and services or upcoming events. If you do not wish us to contact you via email, you can choose to 'opt-out' and Pobjoy Mint will endeavour to respect your wishes. You can do so online as a registered customer using the 'contact preferences' section or inform us via email, post or phone on the contact details above.  

Third Party Organisations

Pobjoy Mint does not sell, trade or rent your personal information to others.

Third Party companies and individuals may be employed to perform functions on behalf of Pobjoy Mint. For example:

  • Fulfilling of orders
  • Delivery of packages
  • Sending postal mail and emails
  • Removing repetitive information from customer lists
  • Analysing data
  • Providing e-commerce assistance
  • Providing card payments products assistance
  • Providing customer service

Third Party companies and individuals may have access to personal information needed to perform these functions, but may not use the information for any marketing purposes or any other alternative purpose and are required to process the data in accordance with the UK's Data Protection Legislation.

This Privacy Policy only covers Pobjoy Mint website at Other links within the site to other websites are not covered by this policy. If you have any enquiries please contact our Data Protection Officer on the above contact details.   


Cookie Policy

How we use cookies

Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies. Information on the cookies this website uses is given below. Clicking the "Accept and Close" button enables cookies and removes the warning message. If you do not want to accept cookies from our site you will need to set your browser settings to block cookies, however doing this may affect your site experience.

Compliance Cookies

A cookie is used to count how many times the cookie compliance warning message has been shown. Once this has reached its limit the warning message is no longer shown. A cookie is used if you click the "Accept and Close" button. It tells us you have given your consent to the use of cookies on our site and stops the warning message from being displayed. Neither of these cookies contains any personal information.

Functional Cookie

These cookies known as Session IDs are used to enable core site functionality. They do not contain any personal information and are not used on this site.

Analytic Cookies

These cookies allow us to count page visits and traffic sources (provided by Google Analytics) so we can measure and improve the performance of our site. They do not contain any personal information.

3rd Party Cookies

When you use pages with these elements you are actually opening a window on the page from the 3rd party site, which may use cookies. These 3rd parties provide information on privacy on their sites. Not used by this website.